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Context Help

If you lose your way inside our web hosting Control Panel, the first step you should take is to click the Help button, which is visible on each page. A context menu will appear. It includes elaborate information about all the actions that you can perform on the given page. Each pop-up menu shows up on the same page so that you can quickly return to your work.

Video Tutorials

We have a vast collection of how-to videos clarifying how to work with our Control Panel. They're designed for those of you who want to see how things are getting done instead of just reading articles. In this way, anyone can quickly become familiar with our hosting Control Panel by simply watching our step-by-step how-to video clips.

F.A.Q.

If you can't find the solution you are looking for, have a glance at our comprehensive FAQ section, which contains questions asked by actual users and provides practical solutions. We regulary "revamp" our Frequently Asked Questions section with new articles in an attempt to embrace all the innovations and new additions to our system.

Ticketing System

If you still can't find the solution you are looking for in the FAQ database either, you can touch base with our great team of technical support engineers available 24x7x365 and eager to help you with any problem. Each trouble ticket you submit will be answered within 1 hour (the average ticket response time is only twenty mins), so you won't have to wait a long time to get an answer to your question.

Contact Details

US Toll Free Phone: +1-855-211-0932
US International: +1-727-546-HOST(4678)
UK Phone: +44-20-3695-1294
AU Phone: +61-2-8417-2372
OUR ID: 321421

Sales Lines Working Hours:
Monday to Friday:
10.00 AM - 06.00 PM GMT/UK
05.00 AM - 01.00 PM EST/USA
08.00 PM - 04.00 AM EST/AU

email: support@propersupport.com

Online Contact Form

Check your server status To check the status of your server if you think there is a problem, please go to: www.properstatus.com